YOUR EVERY WISH IS OUR DESIRE

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Guest Services

Our mission is to ensure your unforgettable stay on Capri, Italy.

When we arrived at the hotel, we were given the warmest of greetings by the charming manager, Valerio, who took special care with all of the guests' requests with the help of the lovely Viviana, who was both sweet and full of energy.
Gleen and Grazia
  • Valerio, Manager - Excelsior Parco
    Valerio, Manager
    I always try to personally greet guests when they arrive at the hotel. I enjoy talking with my clients and finding ways that will make their stay on Capri a truly special one. No two guests are alike and for this reason, I always aim to provide unique, personalized advice.
  • Staff - Excelsior Parco
    The Staff
    • Also here to welcome you to the Excelsior Parco are Rosaria, Head Concierge, and Giuseppe, Chaminda, Pradeep, Canchan, and Buddika, our housekeeping staff.
Make the most of your stay at the Excelsior Parco:
Book as early as possible
With just 11 rooms, it doesn't take long before the hotel is fully booked. If you are planning a trip to Capri, book as soon as possible to avoid disappointment!
Choose a room with a sea view
If you are on your honeymoon or are celebrating a special anniversary on Capri, we suggest you book one of our romantic sea view rooms! (Our Classic Rooms and Loft do not have sea views.)
Let us know when you arrive
As soon as you arrive at the port, call us! Our driver will come and collect you in just minutes.
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Useful information:

If you arrive in the morning, we have breakfast available and you can check your luggage here with us until your room is ready.

  • Check In: 15:00
  • Check Out: 12:00
Private Transfers
  • We can organize full service private transfers:
  • Private car with driver
  • High speed ferry tickets
  • Meet and greet service at the Port of Capri
  • Private car and driver to the hotel
  • From Naples
  • €110 per person
  • €140 for single passengers
  • €95 per person for groups of three or more
  • From Rome
  • Upon request
  • Private car from Naples airport to the port:
  • €70 for up to 3 people
  • Private speedboat transfers:
  • €600 per transfer
  • Helicopter transfers:
  • €1,900 per transfer

Prices and availability may vary. Please contact our concierge service in advance to arrange your transfer.

Concierge Services

When you arrive, we'll offer you a refreshing welcome cocktail and explain everything you need to know about Capri, Italy, including our insider tips and suggestions.

We'll be happy to take care of restaurant reservations, arrange boat tours, or help you rent a scooter.

Boat Tours - Excelsior Parco
Boat Tours

We suggest booking a private boat tour around the Island of Capri to all of our guests. By far the most memorable way to explore this gorgeous Italian coastline is by sea.

More information
Massaggi e yoga - Excelsior Parco
Massages and Yoga

Be pampered after a day spent on the beach or exploring the historic center of Capri. Book a massage, enjoyed in the privacy of your room or on the terrace, or request a private yoga lesson.

Palestra - Excelsior Parco
Gym

Guests who book a room have free access to a fitness center near the Piazzetta, which is equipped with professional Technogym weight machines and offers both group classes and personal trainers.

Lezioni di cucina - Excelsior Parco
Cooking Classes

We can organize classes in the hotel or a nearby restaurant where you can learn how to prepare the best Italian dishes, ending with a lunch where you can sample your handiwork.

Momenti speciali - Excelsior Parco
Special occasions

We can help you organize unforgettable surprises or intimate special events, from a romantic candlelit dinner for two to a small, private party on the hotel terrace.

Trekking in paradiso - Excelsior Parco
Hiking in Paradise

Walk the quiet trails crisscrossing the Island of Capri with the sweeping skies above and the sea below. Discover the silent, contemplative side of Capri: ask for our hiking map and information.

Tour enograstronomico - Excelsior Parco
Gourmet Tours

Discover the flavors of Capri directly at the island wineries and family farms, with samples of wine and gourmet specialties and guided visits with small, local producers.

Wine tasting - Excelsior Parco
Wine Tastings

We can organize a guided wine tasting directly at the hotel upon request, featuring a selection of excellent vintages paired with a sampling of finger foods.

Passeggiate culturali - Excelsior Parco
Guided Tours

Capri has been a favorite retreat for artists and writers for more than a century. We can organize a private guided tour of the sights most beloved by these famous visitors to Capri.

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Want the hotel all to yourself?

Book at least six months in advance and you can reserve the entire villa for your exclusive use.

The perfect way to celebrate a special occasion with your family and friends in Italy.

Contact us and together we'll make your Italian dream holiday come true.

  • Maximum number of guests: 30
  • Option of booking the entire hotel (with advance reservations).
  • Upon request: Professional wedding planning services.